Striking The Balance Between Human & Digital Labor (Part 1)
June 15, 2022
– Intelligent automation allows an organization to augment the workforce to handle spikes in demand or troughs in capacity –
If you’ve followed my recent blog posts, you know that I’m a strong advocate of automation and a true believer that this inevitable trend will create not only a superior customer experience but also improve job satisfaction for employees. Since automation can sometimes be associated with job losses, I realize that this last statement may sound counter-intuitive. Recently, however, I came across a study that supports these views, and had an opportunity to hear first-hand how automation is changing the nature of work at a large title company.
Keeping Clients in A Purchase Market Demands Speed
May 20, 2022
– As the need for speed continues to play a pivotal role in mortgage origination, the need for smart technology and improved automation will separate the winners from the rest –
The mortgage market has always valued speed: the faster a lender can approve a borrower the more likely that loan will close. It’s why, in recent years, lenders have invested billions to improve their customer experience through innovations like digital point-of-sale solutions and faster verification platforms, and why they are continually pushing partners, like title companies and AMCs, to deliver faster results.
Surviving the “Big Shift”
May 6, 2022
– As the “big shift” in real estate lending continues with the purchase market taking center stage, new challenges arise for title companies and lenders to grow market share –
The “big shift” in real estate lending is on. As rising mortgage rates spur further declines in refinance transactions and historically low housing inventory limits existing-home sales, title companies and lenders face a challenging time to maintain and grow market share.
In this increasingly competitive environment, companies can leverage operational efficiency tools and market-specific intelligence to enhance customer service and increase the effectiveness of their marketing efforts, which can drive business that, in turn, helps protect margins.
DataTrace Selected As One Of The Most Innovative Technology Companies In Real Estate By HousingWire Magazine For The Second Year In Row
March 10, 2022
– One of the most innovative and impactful organizations providing solutions to the challenges faced by mortgage lenders and real estate professionals every day –
DataTrace announced today it has been recognized by HousingWire Magazine as a 2022 HW Tech100™ Real Estate honoree. This is the second year in a row that DataTrace has been named a HW Tech100 winner in this category.
Pivoting to Purchase, But Staying Focused on The Digital Future
February 24, 2022
– In 2022, the dramatic shift from refinance to purchase and the overall market contraction requires new strategies as well as renewed focus on cost and efficiency –
With refinance transactions slowing, 2022 will mark a year of significant change for the title and mortgage industries. As Odeta Kushi, deputy chief economist at First American, recently observed:
“The Fed clearly faces a very unique challenge in 2022. How to tame inflation without halting the recovery, and the housing market is entering 2022 with double-digit house price growth, strong underlying demand and near record-low supply. A modest increase in mortgage rates due to tighter monetary policy may actually bring some much-needed house price moderation.”