Services

3/23/2020

Dear Valued Customer:

We hope you, your family and colleagues are - and will remain - healthy. In light of recent Executive Orders in NJ, NY, and PA, we wanted to reach out to let you know that DataTrace^® New York remains open to serve you. 

As previously communicated, we have encouraged our employees to follow social distancing practices, and to telecommute by leveraging at-home workstations and secure network connections. This means you may hear more from us via phone and email than in person for a while. We hope you understand these steps are intended to help protect the health of you, our employees and the communities in which we operate.

We have experienced several agency closures and expect that trend to continue. This will result in one of three scenarios:

• No impact to your search requests.

• Partial results produced and delivered to you.

• Delays in our ability to produce results until government agency reopens.

Below, please find general product updates and a link to government agency closures. Since this is an evolving situation, we ask that you bookmark the links:

• Click here for general information and updates on currency of products as we move forward.

• Click here for court and municipal closures that may have some impact on our ability to complete your search.

If you have any questions, please contact our office at 516.918.4600 or nycustomerservice@datatracetitle.com. Thank you for your business and your patience! 

Sincerely,

Chuck Mauro

Vice President, Northeast Operations
DataTrace Information Services LLC